Good reasons for companies to outsource their services
Increase quality and performance
Whether customer service, remote tech support or back office outsourcing: the future of work is shaped with virtual services. As part of the Webhelp Group, the BPO market leader with more than 20 years of experience in business process engineering and customer experience solutions, we offer fully virtual outsourcing services. Our highly skilled talents work from home offices throughout Germany and Europe for our global partners. We take over entire business departments for you and increase your service quality and performance so that you can focus on your core business.
Benefit from flexibility and scalability
Thanks to our expertise, we provide fully virtual services from geographically diverse and independent home office locations. Our tailored remote solutions are individually scalable. The teams can be flexibly deployed at any time in accordance with the real project requirements, thereby reducing operating and personnel costs.
Motivated for greater success
To us, happy home office employees mean happy customers – and highly satisfied customers and maximum employee motivation are what we value most.
We are passionate about driving your success with our innovative model and outsourcing solutions as well.
ADVANTAGES OF OUR VIRTUAL SOLUTIONS
No geographic recruiting limits
High scalability and flexibility
Better candidate selection (quality & quantity)
How your customer relationships will benefit from our virtual offers
EXPANDING YOUR SERVICE PORTFOLIO
Our location flexibility creates a productive home office environment that offers international standards for data protection and security, as well as efficiency to cover your seasonal peaks with remote work. We ensure that the customers’ needs are not only met but also exceeded.
EXPERTS AT WORK
Whether technical support, IT outsourcing or the back office outsourcing of sales and customer service: Our virtual experts always get the job done! They are highly trained, internationally deployed and exclusively supervise your project. As full-time employees, our virtual specialists deliver the same level of service quality at the highest level – our clients have been appreciating this for more than 20 years!
BUSINESS CONTINUITY THROUGH AND THROUGH
Our virtual concept of remote work guarantees service continuity at all times – even during infirmity outbreaks such as Corona, harsh weather conditions or commute setbacks. We meet the requirements of a steadily growing number of employees in the personnel recruitment for more flexibility, better access to modern job opportunities, and without any geographic restrictions in home office jobs.
THE BENEFITS OF OUR VIRTUAL BPO SERVICES DUE TO FLEXIBLE HOME OFFICE SOLUTIONS
Higher flexibility: Our concept for remote work is free of geographical or local restrictions
Unlimited scalability of our outsourcing solutions
Independent from physical locations
Higher service quality thanks to top INVIRES specialists from a global talent pool
Motivated employees: Our dedicated experts ensure 360° daily support in highest quality
Maximum data security standards in the home office sector – your security is our commitment
Stronger employee engagement with a better work-life balance
Higher productivity with a positive home office environment
Higher performance of your services